The Welfare Project
The Callenge
Ghana's domestic support services sector operates largely informally, resulting in:
- Inconsistent service quality and poor welfare outcomes for domestic workers
- Limited business capacity among service providers
- Absence of standardized practices and worker protection mechanisms
- Weak coordination and self-regulation in the sector
- Limited retirement planning and health/safety provisions for workers
Our Solution
The Welfare Project seeks to professionalize and standardize Ghana's domestic support services sector through a comprehensive approach that combines welfare improvement for domestic house helps with business development support for service providers
Key Project Components
Welfare & Worker Protection
- Health, safety, and well-being awareness programs
- Retirement and financial planning education
- Advocacy for ethical recruitment and fair working conditions
- Worker rights awareness and protection mechanisms
Business Development & Coaching
- Business formalization and registration support (Optional)
- Service standards, pricing, and client management coaching
- Record-keeping, contracts, and data management guidance
- Compliance and quality assurance systems
Training & Skills Development
- Standardized training modules for domestic workers
- Certification pathways aligned with household needs
- Continuous skills upgrading programs
- Professional development opportunities
Systems & Standardization
- Sector-wide operational manual development
- Standard recruitment and placement processes
- Verified database of households and trained workers
- Quality assurance frameworks
Sector Coordination & Partnerships
- National network of domestic service providers
- Engagement with regulators and civil society
- Collective advocacy and joint initiatives
- Self-regulation mechanisms
